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Terms of service

Terms of service

OVERVIEW

This website is operated by Avora. Throughout the Site, the terms “we”, “us” and “our” refer to Avora. Avora offers this website, including all information, tools and services available from this Site, to you, the user, on condition that you accept all the terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referred to here or available through hyperlinks. These Terms of Service apply to all users of the Site, including, without limitation, browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current online store will also be subject to these Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of, or access to, our website after changes are posted constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you are of the age of majority in your country of residence and have given us your consent to allow your minor dependants to use this Site. You must not use our products for any illegal or unauthorised purpose, and you must not, when using the Service, violate the laws of any jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms, viruses or other harmful code. A breach or violation of any of these Terms will result in the immediate termination of the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmission across various networks and (b) changes to meet the technical requirements of different networks or devices. Credit card information is always encrypted during transfer across networks. You agree not to copy, sell, resell or misuse any part of the Service, use of the Service or access to the Service without our express written permission. The headings in this agreement are included for convenience only and do not affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information provided on this Site is inaccurate, incomplete or out of date. The content on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or current sources of information. Any reliance on the materials on this Site is at your own risk. This Site may contain historical information. Historical information may not be current and is provided for reference only. We reserve the right to change the content of this Site at any time, but we are under no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to the Site.

SECTION 4 — CHANGES TO THE SERVICE AND PRICES

The prices of our products may change without notice. We reserve the right to change or discontinue the Service (or any part or content of it) at any time without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

SECTION 5 — PRODUCTS OR SERVICES (where applicable)

Certain products or services may only be available through the website. These products or services may be available in limited quantities and are subject to return or exchange only in accordance with our returns policy. We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that the colours displayed on your computer monitor will be accurate. We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of our products or services. All product descriptions and product pricing are subject to change at any time without prior notice. We reserve the right to discontinue the manufacture of any product at any time. Any offer of a product or service made on this Site is void where prohibited.



SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed under the same customer account or using the same credit card, and/or orders using the same billing and/or delivery address. If we change or cancel your order, we may attempt to notify you using the email address and/or billing address/telephone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our judgement, appear to have been placed by resellers, distributors or dealers.

You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You agree to update your account details and other information, including your email address, credit card numbers and expiry dates, so that we can complete your transactions and contact you when necessary.

For further information about returns, please see our returns policy.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control or influence. You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind. We shall not be liable for anything arising from your use of optional third-party tools.

Any use of third-party tools through the Site is entirely at your own risk and discretion. You should ensure that you are familiar with, and approve of, the terms provided by the relevant suppliers that apply to the use of those tools.

We may also offer new services and/or features through the website in the future, including the release of new tools and resources. These new features and/or services will also be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products and services available through our website may include materials from third parties. Third-party links on this Site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites, and we do not warrant or accept liability for any third-party materials or websites, or for any other third-party materials, products or services.

We are not liable for any harm or damaging events relating to purchases, services, resources, use of content or other transactions on third-party websites. Please review the third party’s policies carefully and make sure you understand them before taking any action. Complaints, claims, concerns or questions about third-party products should be directed to the third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send specific submissions (such as competition entries), or if you send creative ideas, suggestions, plans or other materials without a request from us, whether online, by email, by post or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use any of your comments in any medium. We are under no obligation (1) to keep any comments confidential, (2) to pay compensation for any comments or (3) to respond to any comments.

We may, but are not obliged to, monitor, edit or remove content that we determine, at our discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property rights or these Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trade marks, privacy, personality rights or any other personal or proprietary rights. You further agree that your comments will not contain unlawful, libellous, derogatory or obscene material, or any computer viruses or other malware that could affect the operation of the Service or any related website. You must not use false email addresses, pretend to be someone else, or otherwise mislead us or third parties as to the origin of your comments. You alone are responsible for all comments you make and their accuracy. We accept no responsibility for any of your comments or anything posted by a third party.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our store is governed by our privacy policy. You can read our privacy policy here.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

From time to time, our Site or the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, delivery times and availability. We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, without prior notice, including after you have placed an order.

We do not undertake to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date used in the Service or on any related website should be taken to mean that all information in the Service or on any related website has been changed or updated.

SECTION 12 — PROHIBITED USES

In addition to the other prohibitions in these Terms of Service, you must not use the Site or its content: (a) for any unlawful purpose; (b) to solicit others to carry out or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other harmful code that is or may be used to affect the functionality or performance of the Service, any related website, other websites or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, other websites or the internet. We reserve the right to terminate your use of the Service or any related website if you violate any prohibited use.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results obtained from using the Service will be accurate or reliable.

You agree that we may remove the Service for an indefinite period from time to time, or cancel the Service at any time, without notifying you.

You expressly agree that your use of, or inability to use, the Service is at your own risk.



SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless us and our parent company, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by a third party arising from your breach of these Terms of Service or the documents they incorporate by reference, or from your violation of any law or the rights of a third party.

SECTION 15 — SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. That determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 — TERMINATION

The obligations and liabilities arising under these Terms of Service before the termination date shall survive the termination of this agreement.

These Terms of Service remain in effect unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our Site.

If, in our judgement, you fail to comply with any provision of these Terms of Service, or we suspect that you have failed to do so, we may terminate this agreement at any time without prior notice. You will remain liable for all amounts due up to the termination date. We may also deny you access to our Services, or any part of them, after that date.

SECTION 17 — ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms of Service does not constitute a waiver of our right to enforce any provision or condition.

These Terms of Service and any operating policies or rules we publish on this Site or in relation to the Service constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede all previous or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including, without limitation, any previous versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall be construed against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms of Service, and any separate agreements under which we provide Services to you, shall be governed by and construed in accordance with the laws of Finland, excluding conflict-of-law rules.

SECTION 19 — CHANGES TO THE TERMS OF SERVICE

You can review the latest version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace parts of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of, or access to, our website or the Service after changes to these Terms of Service have been published constitutes acceptance of those changes.

SECTION 20 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: support@avoramedic.com

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